Funeral Home Charges a extra fee BACK
The Federal Trade Commission under the funeral rule has rules that you have the right to use the casket of your choice with out paying an extra fee to the funeral home. There are a few arrogant funeral homes that have a special plan for you they have packaged the whole deal together and when you want to use your casket the go the itemized list and they charge you more. One family said that to use our casket the funeral home would charge additional $900, (it has been reported that some charge an additional $1,500) they still bought our casket and paid the funeral home the extra $900 and still saved money.
What to do when this happens:
1. Say good bye and leave, there is no reason why you should have to deal with a arrogant funeral home that has put money first and foremost.
2. Find a funeral home that will not charge you an extra fee. If your loved one is already in a funeral home that wants to charge you an extra fee, a reputable funeral home will be glad to go pick up your loved one and not charge you for what has already been completed. This is making the best of a bad situation.
3. File a complaint with the Federal Trade Commission about the extra fee they were going to charge you, when the Funeral Rule clearly state they can not charge an extra fee.